Shipping Policy

Welcome to Skkier! We are committed to delivering your orders promptly and securely. Please review our Shipping Policy for details on how we process, ship, and track your purchases.

Shipping Carriers

We partner with reliable shipping carriers to ensure safe and efficient delivery of your orders. We use carriers like USPS, FedEx, and UPS to provide a smooth and timely delivery experience.

Order Processing

Orders are processed once payment has been accepted. Our team works diligently to ensure timely handling of your order. Processing takes place on business days, Monday through Friday, excluding the following holidays:

• New Year’s Day
• Presidents’ Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Estimated Time of Arrival

The estimated delivery time depends on the shipping method and destination. While we work closely with our carriers to provide accurate delivery information, please note that delivery times are estimates and not guaranteed.

• Orders within the United States typically arrive within 5-7 business days after dispatch.

Once your order has shipped, you will receive an email with tracking details to monitor its progress.

Delivery Time and Shipping Fee

Order Cutoff Time: Orders placed after 5:00 PM (EST) will be processed the next business day.

Delivery Time Formula: Handling Time + Transit Time

Tracking Details: Once your order has been shipped, a tracking link will be sent to your email. If you do not receive it, please check your spam folder.

Personalized Orders

For orders that are customized or personalized, please allow additional processing time. The exact duration will depend on the complexity of your request. Customization may add a few extra days to the handling time.

Order Tracking

After receiving your order confirmation, please allow 2 – 3 business days for processing. Once your order is ready to ship, you will receive tracking information.

Note: Tracking information may take 3 – 7 days to appear in the carrier’s system. If tracking details are not available, it may indicate that the carrier has not yet processed your package. If your order exceeds the estimated arrival time, please contact us for assistance.

Shipping Restrictions

We currently do not ship to:

• Alaska
• Hawaii
• Puerto Rico
• Guam
• U.S. Virgin Islands
• APO/FPO addresses

If you are located in a restricted area, please contact our customer support team to inquire about potential shipping options.

Incorrect Address

Please ensure that all shipping details are entered correctly during checkout.

• Incorrect or incomplete address information may result in shipping delays.
• We are not responsible for orders that are shipped to incorrect addresses or returned to us due to insufficient information.
• Orders returned due to incorrect addresses will be discarded by the shipping carrier.
• Reshipping fees will apply if items need to be sent again.

Note: We are not liable for lost, stolen, or damaged packages if you request a carrier to forward or redirect your shipment after it has been dispatched.

Customer Support

We are here to assist you and ensure that your shopping experience is as smooth as possible. If you have any questions or concerns, feel free to reach out to us at:

Email: support@skkier.com
Support Hours: 8:00 AM – 5:00 PM (EST), Monday – Friday

Your satisfaction is our priority, and we are committed to providing excellent customer service.