At Skkier, we strive to make your shopping experience simple and satisfying from start to finish. We understand that sometimes plans change, and you might need to cancel or adjust your order. Please read the following information carefully to ensure we can assist you promptly.
Canceling or Changing Your Order
If you need to cancel or make changes to your order, you must contact us within 48 hours after your purchase. Once your order has been processed or shipped, it will no longer be eligible for cancellation or modification.
To request a cancellation or change:
- Contact us immediately via our Contact Us page or email support@skkier.com.
- Include your order number in your message and explain clearly whether you want to cancel the order or make specific changes (such as changing the size, color, design, or quantity).
- Our support team will review your request and notify you if the order status allows changes.
Important Notes:
- Orders placed on weekends or holidays will be processed on the next working day.
- If your order has already entered the production or shipping stage, we won’t be able to make any modifications.
Double-Check Your Shipping Information
To avoid any delivery issues, please ensure all your shipping details are correct when placing your order. Skkier cannot be held responsible for deliveries that fail due to incorrect or incomplete addresses.
Please remember:
- If your package is returned to us because of an address error, you may be required to pay additional reshipping charges.
- Always verify your street address, apartment number, postal code, and phone number before finalizing your order.
Need Further Assistance?
If you need help with canceling or changing your order, or if you have any other questions, don’t hesitate to reach out to us. We are always happy to assist you!
- Email: support@skkier.com
- Contact Form: Visit our Contact Us page for easy communication.
Thank you for choosing Skkier – where your satisfaction is our top priority!