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Welcome to the Skkier Help Center! Here you’ll find answers to common questions about shopping, payments, and returns. If you still need assistance, feel free to contact our support team.
Shopping Information
You can easily find products by using the search bar located at the top of every page. Simply type in a keyword, product name, or category to browse through matching items. You can also explore collections through our main menu for inspiration.
Yes! You can save your favorite items by adding them to your wishlist. Simply click the “Add to Wishlist” button on any product page. To access your wishlist later, log in to your account and view all your saved favorites anytime.
Each product page displays real-time availability information. If an item is available, it will show as “In Stock.” If an item is out of stock or temporarily unavailable, this will also be clearly indicated on the page.
Yes, you can checkout as a guest without creating an account. However, we recommend creating an account to enjoy a faster checkout process, track your orders, and manage your wishlist more easily.
Payment Information
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. You can also pay securely using PayPal.
Yes. All transactions are protected by SSL Encryption technology, ensuring that your personal and payment details remain private and secure.
No. For your security, we never store any of your credit card details on our ser
Once your payment is successfully completed, our system immediately begins processing your order for fulfillment. Full payment is required before your order can be prepared and shipped.
Order Returns
You have 100 days from the date you receive your order to request a return. The item must be unworn, unused, with all tags attached, and in its original packaging.
To begin, email us at support@skkier.com with your full name, order number, proof of purchase, reason for return, and clear photos of the defective item. Our team will review your request and respond within 1–2 business days.
Yes. We only process exchanges for defective, damaged, or incorrect items (such as the wrong size or style). In these cases, we cover all return shipping costs.
Once your return is approved and inspected, the refund will be issued to your original payment method within 7 business days. Processing times may vary depending on your bank or card provider.